The automated IVN phone
attendant will answer your call.
Press 1 for Help Desk
Services if you are having videoconferencing connection or equipment
problems.If you are asked to leave a message, leave your name, site name/room,
and phone number to receive a call back.
Press 2 for Videoconference
Scheduling- scheduling event information or questions.
Press 3 for Audio
Conference Scheduling- scheduling event information or questions.
Press 4 for Office
Staff - general questions or redirect calls.
Press 5 for Inclement
Weather Report- Listing of any classes canceled due to weather.
ALT has a single telephone number for all Wimba and Moodle help desk calls.
Also, Wimba and Moodle users can open help desk requests via email. For Wimba, submit help request to
technicalsupport@wimba.com;
for Moodle, submit help requests to ndus.moodle.help@ndus.edu.