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A meeting held over video
presents its own challenges and specific arrangements. The resources and tips
in this section are intended to assist you in preparing for and conducting a
successful videoconference meeting:
Preliminary Planning
Roles and Responsibilities
Marketing Ideas
Tips and Tricks for ...
Preliminary Planning
The first step is to gather
information about possible dates, times, and locations for your event. Estimate
the number of attendees at each location. This will help you determine which
room at the site selected will be sufficient to accommodate your group.
Consider if you will need the use of any visual aids such as a laptop computer,
DVD player/VCR, or document camera.
Arrange for someone from your group or organization to serve as facilitator at
each site.
As with a traditional meeting, the participants in a videoconference meeting
each have a specific role to make it run smoothly and efficiently.
Roles and Responsibilities
Scheduling information to assist you in scheduling the event.
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Activity
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Performed By
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Description
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Notify Sites |
Host/Person Requesting Event |
The IVN Scheduler sends an event
confirmation to the person requesting the event and any IVN Public Higher
Education rooms. It is the responsibility of the host/person requesting the
event to notify other sites involved. |
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Notify Attendees |
Host/Person Requesting Event |
The host is responsible for notifying the meeting
attendees of all meeting details: date, time, and location. Send agenda and any
meeting items electronically through email if possible. |
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Start Meeting |
Host/Facilitator |
It is recommended the
facilitator arrives 10-15 minutes prior to the meeting(if room is not in use).
Set up any audio visual aid on the equipment. |
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Instruct Attendees |
Host/Facilitator |
Do a quick roll call of sites
at the start of the meeting. You may wish to have them introduce themselves if
there is a limited number of attendees. Provide information on how to
participate in the meeting such as:
- Mute mics when not speaking.
- Before speaking, identify
yourself. Ex. "This is Dick from Minot." This allows the camera ample time to
switch before you begin to make a statement.
- Frame your shot - when you
speak, make sure the camera focuses on you, not the room.
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Present Content |
Presenter |
Meet with the
videoconferencing site coordinator to test all equipment you plan to use 2-3
days prior to the meeting. Make sure you have a back-up plan in place should
equipment fail. |
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Manage Meeting |
Host/Facilitator |
The facilitator/host should make
sure the meeting stays on course. Ask interactive questions to encourage
discussion.
Wrap up with any closing announcements or meeting summary at least 5 minutes
before the meeting ends. |
Marketing Ideas
Consider these suggestions
when preparing your marketing media:
- Know your target
audience.
Make a list of potential groups that would be interested in this presentation.
- Determine which media
to use.
Consider flyers or brochures, website, or any type of journals or newsletters
associated with the audience. Also think about e-mail or list-servs.
- Set a timeline for
your mailings.
Think about the number of mailings you wish to have and set deadline dates for
printing, mailings and other promotional pieces. Are mailing lists available
from groups associated with the meeting or attendance lists from prior meetings?
Information for Promotional Piece/Advertising:
- Official title of the
course/workshop/seminar and brief description.
- Specific times, dates, and
location (include building and room number).
- Originating location/program
and instructor.
- Registration information
(when, where, how much, and deadline date). Will you take registrations online?
Via fax or phone?
- Any credits? - college or
other professional organization.
- Name of contact person with
address and phone number.
- Include an event description
in all advertising with reference to where more information may be obtained.
- If the course is dependent upon
a certain number, include that information in the promotional piece.
- Add your group's logo to your
promotional material along with address, phone, fax and e-mail address and/or
website address.
Registration Information
- Confirm with your attendees
the date, time (include both central and mountain time), address, and maps to the
locations of the sites the event will be held.
- Have at least one person at
each site to assist with on-site registration/check-in and distribution of any
handouts.
- Brief the site contact on the type of event, who will present it,
and any background information.
- Always include telephone numbers for assistance.
Anticipate questions.
- Brief the person responsible for answering questions about the course.
Tips and Tricks for ....
Guest Presenters
This information will assist in delivering a quality presentation
to make your videoconference experience a success.
About
the Videoconference Equipment
You may wish to visit the
site from which you present if you have never conducted a presentation over video.
Contact the site or room coordinator from which you will present to schedule a
visit.
Presentation preparation tips and an overview of what to expect in a video classroom.
Click on the speaker icon found in the lower right hand corner to listen to the audio
portion of the PowerPoint.
Preparation
• Avoid continuous lecture as
no one likes a talking head. Lecture for no more than 10-15 minutes.
• Intersperse your lecture with a video clip, group work, or PowerPoint.
All IVN Public Rooms have a document camera and a VCR/DVD player available. If
you are using a room other than an IVN Public Room, note that NOT all rooms are
equipped alike. Check with the site/room contact from which you will be
presenting to find out what is available.
Document Camera
The document camera is an overhead projector used for videoconferencing. It can
display printed materials or objects. Using a document camera allows you to
write on the document or point to items on the document as opposed to a laptop
computer.
Prepare your presentation
using paper materials and follow these suggestions:
- Use a landscape format.
- Keep margins at 1 to 1 ½
inches.
- Use 36 point font or larger
in typestyles such as Verdana, Helvetica, Tahoma or any other san serif type.
Anything smaller will be hard to read at the remote sites.
- Avoid saturated colors such
as deep reds, blues or greens as they tend to smear and bleed over video.
- Use a pastel color such as
ivory, light gray or blue instead of white paper.
- PowerPoint slides work well
on the document camera. Print them out one slide per page.
Training module on using the document camera in a videoconference classroom.
Laptop Presentations
- Not all campuses will have a
laptop or desktop computer for you to use. Also some may have a security policy
in place that may not allow outside computers. Check with your room or site
contact. Also let them know if you will require an Internet connection.
- Follow the same guidelines as
listed under Document Camera or check out the Preparing Visual Aids section on
the ALT website when preparing a PowerPoint presentation.
- Set your screen to 800 x 600.
Do not change the screen display once the presentation has started. This
may bring down your event and other events as well.
- Print out your PowerPoint
presentation as a backup in case the computer encounters a technical problem.
The PowerPoint can then be shown on the document camera.
VCR/DVD Presentations
- Check with your site/room
contact at your location at least a week prior to the event to ensure the video
can be seen or used with the machine in the room.
- Keep the video segment short
and related to the issue of discussion.
- Pre-set your tape/DVD to
begin at the spot you want participants to view.
- Follow copyright rules and
regulations.
Presentation Tips
- Speak in your normal voice.
The microphones are sensitive and will pick up the slightest noise.
- Allow for at least a two
second delay when asking a question. This allows all sites to hear your message.
Pause briefly so others can respond.
- Eye contact - to maintain eye
contact with your host site and remote/receiving sites, look slightly above the
heads of the audience in your room and slightly below the instructor camera.
This gives the appearance that you are speaking directly to both groups.
- Limit your movements to a
small area. Too much movement makes it difficult for the camera to focus.
- Repeat questions from the
audience so everyone can hear.
- Have a list of all sites
involved in the event so you can call a site for questions. Example: Are there
any questions from Minot, any questions from Langdon, etc.
- Develop a back-up plan. This
is technology and some equipment or network may malfunction.
Establish Event Protocol
The presenter sets the stage for how the audience will conduct itself, if it be
face-to-face or over video. Provide the participants with protocol on how
to have the event conducted. Here are a few suggestions:
- Have the participant announce
their name and site when they speak. Example: “This is Jane at Grand Forks, I
have a question.” This also allows time for the system to switch to the site.
- Remind participants that
microphones are sensitive and pick up the slightest noise. Have them avoid
pencil tapping, rustling papers near the microphones, or sidebar conversations.
- The presenter may wish to
have all mics muted and ask for questions at a particular time.
- Stay on time. Wrap up at
least 5 minutes prior to the end time.
What to Wear
Like television there are certain colors and patterns that flatter a person and
do not distort the image from the eye of the camera.
- Avoid plaids, herringbone, or
bold print.
- Solid pastel colors, shades
of blue or gray work best depending upon the background.
- Avoid wearing bright or bold
shades of red, orange, and green which may cause an unfriendly hue to the viewer.
- Avoid wearing chunky jewelry
as the noise will interfere with the microphone.
- If you wear white or black,
accent it with a scarf or tie.
- Try not to wear colors that
match your skin and hair tones.
Resources for this
information provided by these websites: Rhode Island Network for Educational
Technology, Distance Learning – Texas State Library and Archives Commission, TKO
Videoconferencing, Center for Interactive Learning and Collaboration
Meeting Facilitator/Chairperson/Moderator Guidelines
Here are some tips to
keep in mind once the
videoconference meeting is planned and scheduled with the local higher education
site coordinator :
Prior to the meeting/event:
Plan Ahead
- Notify all participants of
the date, time, and location of the event. Campus maps can be found
here.
- Appoint an individual on your
staff to serve as contact person who will be responsible for
scheduling/organizing the event. This may or may not be the facilitator or
presenter.
- Have a facilitator at each
participating remote site. Check your list of registrants or those planning on
attending and select someone for this responsibility.
- Make sure that the remote
site facilitators are aware of what is expected of them before, during, and
after the videoconference.
- Ask participants to respond
ahead of time as to whether or not they will attend.
This allows ample time to cancel a site if there are no attendees and allow
another party to use the system.
- Distribute agenda and other
materials. Send the materials via e-mail to the participants or appoint a
facilitator at each site and send the materials to them to distribute at the
meeting.
- Contact the site coordinator
if you plan to use any audio visual equipment. Not all equipment is available at
all sites. Test equipment in the videoconference room prior to the event, not 10
minutes before. Make sure there is a backup plan in place should equipment
fail.
- Provide participants with the
phone number of the host site videoconference room. Instruct them to call this
number first if having problems. It is the responsibility of the host site to
contact the IVN Help Desk if there are problems.
- Develop a backup
plan/activity/discussion and send to remote site facilitators for participants
at each site in the event that technical issues arise.
On
the day of the meeting/event:
Know who is in charge.......
- Arrive at the site 10 minutes
prior to the event. If you need to arrive earlier, check with the site
coordinator if the room is available.
- Start your meeting on time.
Conduct a roll call of sites – this ensures all sites are on and tests the
audio and video.
- Open with an introduction or
statement of the meeting title. Introduce yourself. If time permits
and depending upon the size of the group, have the other sites and participants
introduce themselves as well.
- Begin by requesting that all
sites mute their microphones if not already muted. This cuts down on noise
interference. Have them unmute mics only to ask a question.
- Review the agenda and time
allotted. (Note: At the scheduled end time of the videoconference, the system
will automatically disconnect and shut down. Please end on time if this is a
point-to-point connection.)
- Establish ground rules for
asking questions or providing information. Have the participants mute the mics
until they ask a question. Sidebar conversations, moving paper, and any small
noise will be projected at other sites unless mics are muted. People can still
see your actions even if mics are muted.
- Unmute the mics when you are
ready to speak. Announce yourself by stating your name and location. Example:
“This is Dick from Minot”. This also provides ample time for the camera to
switch to the site of the person speaking.
Conference/event etiquette:
Know your equipment....... if you or another participant plan on serving as
technician for the event, schedule training on the equipment prior to the event
with the site coordinator.
- Frame your shot – make sure
the camera is focused on the person speaking and not another part of the room.
Same rule applies to documents or other visual aids.
- Allow the on-screen site to
finish speaking before answering. Multiple sites speaking at once can cause
delays in switching.
- Sidebar conversations and other
room noises are picked up by the microphones. It is a good idea to mute your
microphones when not speaking.
- There is a slight delay in
receiving the video from a site after the person begins speaking. This is
normal.
- Try to be within a camera’s
field of vision when speaking.
- Keep the meeting or workshop
focused and encourage participation by calling on all sites individually. Track
and manage participation with a site list if necessary (mark as sites
participate).
- Notify a room technician
immediately if you have problems. If one is not available, call the IVN Help
Desk at 701-777-6486, option #1. REMEMBER: The host site contacts the Help Desk.
If any of the receiving sites are having problems, they should call the host
site.
Ending your conference:
- Allow a few minutes for review and final questions. Allow the
last 5 minutes for review, final questions, and wrap up. The videoconference will
end at the time you scheduled.
- Summarize key points and decisions. Direct unrelated items to
future discussion (write these down).
- If you are conducting a point-to-point meeting (only two sites
involved), the host/originating site needs to hang up.
Remember to end on time!
Other events will need to start and they can not do so if you do not hang up.
Remote Site Facilitators
- If you are not familiar with
basic operational functions of the equipment, ask the videoconferencing
technical staff at your site to provide you with a demonstration or overview of
basic functions.
- Ensure that a wide screen
shot of all participants in the room is viewable by the other sites when no one
is speaking at your site.
- Adjust cameras to focus on
the person at your site who is speaking if microphone presets are not being
used.
- Know how to contact
local videoconferencing technical support staff should technical issues arise.
Source: Distance
Learning – Texas Library and Archives Commission
Videoconferencing Meeting
Etiquette - Quick Tips
Here are a few helpful tips
for you, the facilitator, to start your meeting:
- Conduct a roll call of sites
- this ensures all sites are on and tests the audio.
- Introductions - if time
permits and there is a limited number of participants, have them introduce
themselves.
- Inform meeting participants
of videoconference meeting protocol:
- Mute the mics – sidebar
conversations, moving paper, and any small noise will be projected at other
sites. Remember even if mics are muted, people can still see your actions.
- Unmute the mics when you are
ready to speak. Announce yourself by stating your name and location. Example:
“This is Dick from Minot”. This also provides ample time for the camera to
switch to the site of the person speaking.
- Frame your shot – make sure
the camera is focused on the person speaking and not another part of the room.
Same rule applies to documents or other visual aids.
If you experience videoconferencing problems during your event, don’t panic.
Contact your local site/tech coordinator on duty or call the IVN Help Desk at
701-777-6486 ext 1.
Participants
- Allow the on-screen site to finish speaking before answering.
Multiple sites speaking at once can cause delays in the switching.
- Try to use complete sentences
and avoid one-word answers.
- Announce your name and the
location prior to speaking. This allows the video time to switch to your site.
- There is a slight delay, be
sure the person is finished speaking before you speak. Also pause from time to
time to allow for questions.
- Try to be within the camera's
field of vision when speaking.
- Speak in your normal tone as
you would in a face-to-face meeting. There is no need to yell into the
microphone.
- Arrive on time or early as it
is distracting to other participating sites when people come in and out of the
room once a session has started.
- Keep the microphone muted
when not speaking unless told otherwise.
- Avoid unnecessary movement,
sidebar conversations, or the creation of other distracting noise during the
session.
- Consider yourself viewable at
all times by all other participating sites so don’t forget your manners.
- Please respond one way or the
other if your site is asked "Do you have any questions?". You might respond,
"(name of site) has no questions, thank you".
Source: Nova Scotia
Telehealth Network Videoconferencing
Participant Reminders
The brochure will print 3 columns on a page, set in landscape format. You can
either e-mail this brochure to participants or print them off and hand out
during the meeting.
Click here for brochure.
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